We understand that our digital solutions may be foreign to our clients initially. To remedy that, we provide detailed training programs, both in classrooms and on-site, to help build our clients into digitally empowered ‘smart’ organizations.

Even the best tools, when handled incorrectly, will not yield intended results. As such, we carefully craft our training plans and resources, streamlining our training with the relevant solution that our clients have selected. We equip our customers with the skills to not only utilize our digital solutions correctly, but to make use of its fullest potential. Our training sessions are conducted by our in-house engineers and experts that can clear all your doubts.

Maintenance and Support
We adopt a pro-active preventive approach to managing our digital solutions. Our team actively resolve errors or warnings which shows in the system preventing break downs. This minimizes, or even eliminates, major server breakdown or total failures clients which causes catastrophic results.

We conduct monthly or quarterly on-site servicing, depending on our client’s needs, to make sure that there are no hidden problems. It is in our interests to ensure that our digital solutions remain up and running just the way our clients intend it to.

If you have a technical problem, please feel free to contact us at customer_service@evantek.com or fill in the contact form and we will follow up accordingly with you.